POSITION/PURPOSE: Individual will be responsible for increasing the economic value of the property while deterring its physical obsolescence. Involves profit / loss accountability and overall management of property, including operations, marketing, leasing, specialty leasing, accounting, guest services and public safety at the property level.
PRINCIPAL JOB ACTIVITIES: Ensure the maintenance and improvement of the physical appearance, functional capability and security of the center through the direction of subordinates in the planning and implementation of housekeeping, landscaping, and security and maintenance programs.
Improve operations while controlling costs by directing the RFP contract process, vendor selection and supervision.
Conduct regular inspections of the property ensuring it is maintained to cooperate and owner’s standards.
Monitor all tenant construction for compliance with center rules, approved plans, and insure all required documentation is obtained in a timely manner.
Manage grand opening and pre-grand opening activities to include tenant openings, construction cleaning/clean-up, operations, marketing and events. Adhere to Grand Opening budget and timeline, est. March 2017.
Responsible for timely and effective reporting and presentations to corporate and ownership.
Prepare monthly management reports, maintain effective communications with owners, and maintain appropriate documentation of critical items.
Lead monthly ownership calls, annual budget presentations and other ownership and corporate meetings.
Financial oversight to ensure that the property is operating within budget and report on property financials. Financial management includes but is not limited to AR, AP, audit responses, reconciliations, forecasting, budgeting, capital planning and cash management.
Ensure the effective marketing of the center and favorable public relations through the planning and implementation of advertising, events, social media, public relations and retail enhancement.
Manage programs that will contribute to the center’s profitability.
Responsible for tracking and contributing to all aspects of income generations. This includes short term / specialty leasing, event and sponsorship income as well as other income-producing programs, such as trash, water and gift card programs.
In cooperation with Leasing Manager, show retail space and interact with national, local and retailers to enhance property income.
Understand and report on market conditions, competition, community and government issues and economic development plans.
Lead, staff, direct and develop personnel to ensure the center operations and marketing activities are carried out efficiently and effectively.
Includes internal or external staff consisting of: Guest Relations staff, Operations Manager, Office Administrator, Public Safety Director, and Marketing Manager.
Interpret and enforce lease covenants; assure timely collection of rents, sales reports, insurance certificates and other lease required documents.
Establish and implement annual and log-term property plans consistent with ownership’s strategic goals and objectives.
Prepare and implement annual budget and business plan as well as forecast long-term capital budget needs, property expansion and / or remerchandising needs.
Represent ownership to tenants, the community and the shopping public.
REQUIREMENTS: College degree required – CSM or CPM preferred
Minimal 8 year’s management experience in the Shopping Center industry
Experience in construction management and coordination of tenant build out
Certification in Property Management through ICSC or IREM (preferred)
Kentucky Real Estate License (preferred)
Proficient in Microsoft Word, Excel, Outlook, and accounting software MRI and/or YARDI preferred.
Excellent verbal and written communication skills
Weekend and holiday work required
24 / 7 on call responsibility
Proven superior interpersonal relationship / leadership skills
Self-starter with strong analytical skills
College degree, minimal 8 year’s management experience in the Shopping Center industry