ABOUT STANFORD UNIVERSITY AND RESIDENTIAL & DINING ENTERPRISES:
Founded in 1891, Stanford University is among the top academic institutions in the country, excelling in a wide range of fields from the humanities to information technology to the health sciences and medicine. The university is located near Palo Alto, 35 miles south of San Francisco, on an 8,800-acre campus.
Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing the highest quality services to students and other members of the university community. The Department has an annual operating budget of over $270 million, oversees a 5 million sq. ft. physical plant across the campus, and provides housing for over 13,000 students and dependents, serves over 18,000 daily meals at 30 dining and retail locations and over 300,000 meals at Athletic Concessions events, and hosts 20,000 conference guests annually. Additionally, R&DE comprises 735 FTE staff in the following divisions: the Office of the Senior Associate Vice Provost, Student Housing, Stanford Dining, Stanford Hospitality & Auxiliaries, Stanford Conferences, and a team of R&DE strategic business partners: Finance & Administration, Human Resources, Information Technology and Communications.
Students (Customers) First is the mantra of R&DE and our strategic goals reflect our commitment to delivering quality and excellence to our constituents every day. In R&DE, "Excellence is defined by aligning our strategic goals and performance with our vision.
Under the general direction of the Associate Director for Housing Maintenance and Security, the Project Crew team reports to the Manager, Carpentry, Project Crew and Field Operations. Project Crew team members perform building maintenance services and provide light-industrial assistance to the Stanford Residential and Dining Enterprises community.
Replace lamps adhering to proper lamp type and color index for each application
Clean, replace light covers, diffusers
Promptly refer lighting outages involving more than lamp failure to proper shop
Correctly install repair paper towel/soap dispensers, toilet seats, blinds, shades, drapes, signs, room numbers, door stops, door and drawer pulls, window latches and screens, hangers and hooks to walls and ceilings, bulleting/white/black boards, hang pictures, bookshelves
Uses appropriate fasteners and proper installation methods for items being installed and materials on which installations are being performed
Demonstrates a high level of workmanship in installations including proper leveling, spacing, centering, installing at correct heights
Performs installations with minimal impact to adjacent surfaces
Removes all unused fasteners, adhesives, other items related to old installations
Patches surfaces, prior mounting holes using appropriate materials and methods
Install and change security devices such as key blocks
Distributes goods to and from salvage, storage, surplus, and central receiving
Adheres to inventory control policies
Keeps accurate records
Operates a forklift
Relocate, store, deliver, and dispose of furniture, appliances, abandoned student property, any other property designated by supervisor
Moves furniture, appliances, and equipment
Moves computers and electronic equipment as directed
Moves art objects and displays
Exercises care in protecting property being moved including careful handling of items, proper use of moving blankets, correct usage of moving equipment, and properly securing loads
Exercises care and proper methods to protect walls, floors, adjacent surfaces in moving and placement of furniture, appliances, other items
Properly transports, sets-up, and removes seating, tables, and equipment for special events
Summer Conference Support:
Provide support for summer conference programs as directed
Performs program-related special needs
Support the linen program as directed
Report supplies needed or repairs required on equipment/vehicles
Participate in training of new or seasonal employees
May assist in grounds maintenance/construction operations
Work Standards and Responsibilities:
Promptly performs assigned work orders in accordance with department priorities
Performs work utilizing methods and materials approved by supervisor
Maintains work areas, buildings, and equipment in accordance with department standards
Contributes to maintaining a safe and productive environment free of harassment and hostile behavior
Operates power tools in a safe manner following safe work practices
Correctly maintains, stores, secures equipment at all times
Wears University-provided work clothing in accordance with department standards; maintains a clean and presentable appearance
Demonstrates good attendance, neatness, punctuality, accuracy, and personal hygiene
Correctly utilizes personal protective equipment as needed.
Coordinates projects with client customers
Demonstrates ability to originate constructive and appropriate action to achieve results.
Maintains a service attitude and approach to students and other customers; demonstrates sensitivities to individuals with differing abilities; shows cultural awareness
Follows all protocols established for working in student spaces, including leaving notification cards indicating presence within residence while performing work.
Willingly responds to changes in procedures, processes and assignments, priorities
Submits follow-up work orders when appropriate/required
Demonstrates respect for residents, co-workers privacy and property
Demonstrates good stewardship of university property, resources, avoids waste, damage to buildings, equipment, vehicles
Follows department procedures for hazardous waste management and handling, lockout tag out procedures, practices for safe handling and correct usage of chemicals, and related procedures
Promptly reports inappropriate use of chemicals and/or unsafe equipment
Performs work in accordance with the Injury and Illness Prevention Program, Confined Space procedures
Practices effective time management accomplishing work within appropriate time frames
Leaves work place safe, neat, and clean after each task is performed; follows up with Building Manager when custodial support is required
Performs assigned duties in a manner that contributes to customer satisfaction and confidence in the services provided
Performs work within all areas of Residential and Dining Enterprises supports University Partners as requested
Performs work in occupied spaces requiring courtesy and sensitivity to occupants, protection of existing surfaces, equipment
Performs work outdoors including in inclement weather
Tools and Equipment used:
Hand tools including wrenches, sockets, levels, tape measures, screwdrivers, plungers, hand augers, related items
Step and extension ladders, work platforms, scaffolding, lift equipment
Power tools including electric drills, saws, metal cutters, grinders
Pneumatic tools including nail guns, staplers
Power equipment including blowers, pressure washers, similar items
Moving equipment including appliance trucks, hand trucks, dollies, carts, similar items
Material handling equipment including forklifts, pallet jacks, power lift gates on trucks, related items
Various other types of maintenance related equipment.
Physical Requirements to Perform Essential Job Functions:
This position is considered moderately to highly physical, and requires standing, bending, lifting and walking throughout the majority of the shift. Approximately 95% of time is spent standing, walking or moving around work area, and approximately 5% of time is spent working at a desk, or sitting.
Ability to perform work safely from various ladders and lifts
Lift, move heavy materials (up to 50 pounds) frequently each day
Work overhead, kneel, stoop, stand, crawl, climb, or sit for long periods of time
Perform work in all types of weather using appropriate PPE
Respond to emergency calls nights, weekends, and holidays
Willing to work variable shifts nights, weekends, holidays
Knowledge, Skills, and Abilities Required:
High level of knowledge and skills in the methods, practices, materials, and applications used in the performance of maintenance and moving work performed within this job classification
Ability to take accurate measurements, level, center, mount items on a wall with equal spacing
Knowledge of the proper use and application of hand and power tools related to the performance of building maintenance work; has the ability to operate power tools following safe work practices; promptly reports safety concerns to supervisor
Knowledge of correct furniture and equipment moving methods and practices that ensure safe moves without damage to facilities, vehicles, or items being moved
Ability to operate a two-way radio for communication
Good written and oral communication skills in English; ability to follow directions, communicate effectively, and cooperate with co-workers, students, other departments, and management on a daily basis
Ability to think and act effectively; originate constructive and appropriate action to achieve desired results.
Ability to work independently and as part of a team; ability to motivate self and to work professionally, cooperatively, supportively with co-workers; does own full share of work, readily offers others assistance when needed
Ability to maintain a professional and respectful service approach to students, faculty, staff and visitors to the University
Ability to meet time and productivity requirements; performs work in an accurate, timely, thorough, reliable, and fiscally responsible manner
Ability to meet established standards for high-quality work; ensures repair scopes meet customer expectations and avoid call backs
Ability to maintain harmonious relations with co-workers, residents and other staff members.
Qualifications - Required:
Minimum of 2 years work experience in performing building maintenance and repair tasks
High school diploma or general education degree (GED)
Must be able to understand, speak, read/write, and take direction in the English language.
Excellent customer service skills
Demonstrated working knowledge of tools, materials, methods used in the performance of building maintenance work
Demonstrated working knowledge of hardware, fasteners, correct methods and materials for mounting, attachment, installation of items
Knowledge and skills in performing lighting maintenance
Knowledge and skills in moving and materials handling methods and practices; proper and safe use of moving and materials handling tools and equipment
Willingness and ability to ascend/descend stairs and/or ladder, push and pull, bend, stoop, lift, load and carry at least 50 pounds frequently
Successful ability to respond to rapidly changing priorities
Willingness to work variable shifts (at night or on weekends), overtime and work in various locations.
Valid California drivers license
Ability to safely drive, maneuver in close quarters large box vans, flat bed trucks, similar vehicles all within the Class C license requirement
Qualifications - Preferred:
Experience with student room furniture assembly, repair, reconfiguration
Experience in performing moving service
Certified fork lift operator
Completion of a training program in building maintenance methods and practices
Completion of a training in moving methods and practices
Familiarity with the use of handheld devices (PDAs) in a building maintenance / work order environment
Work experience in a university environment with an understanding of the requirements and constraints inherent in student housing operations
Final offers of employment are contingent upon successful completion of nation criminal background check, national sex offender registry search and, where applicable, a credit check and/or driving record.
Consistent with its obligations under the law, the University will provide reasonable accommodations to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains d...edicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu.
Stanford University is an equal opportunity employer and is committed to increasing the diversity of its faculty. It welcomes nominations of and applications from women, members of minority groups, protected veterans and individuals with disabilities, as well as from others who would bring additional dimensions to the university’s research, teaching and clinical missions.